At South Broward Endoscopy Center, in Cooper City, Fla., the staff members have hundreds of hours of clinical nursing and GI specialty training and use all that experience to work cohesively and harmoniously, said Stephanie Mason-Rogers, RN charge nurse.
"When one staff member is getting overwhelmed, another steps in and starts assisting to lighten the load," Mason-Rogers said. "My staff can be counted on to step up to the plate and pitch in without asking. The greatest part of managing this team is knowing that they all are able to assess situations and take action without needing direction. They make my job much easier."
The team members are also active in collaborating outside the workplace. They organize BBQs, picnics, movie Sundays, happy hours, ethnic potlucks and holiday parties. The team is involved with the Crohn's and Colitis Foundation of Florida by participating in a walk that the association hosts, and by raising money.
South Broward Endoscopy has been involved with the Crohn’s and Colitis Foundation since the endoscopy business opened in 2005, and each year organizes a CCF walk team of staff members, friends, family and patients, said Shelly Dudak, MHSA, manager of operations.