By Annina Chase, RN, BSN, CGRN, clinical nurse III; and Kathy Vinci, RN, CGRN, Clinical Nurse II
In our endoscopy unit at University of Connecticut Medical Center, all of the nurses are well versed in their profession of assisting with GI procedures. The different roles that are performed are accomplished daily by all of our nurses. We admit, recover, and assist with GI procedures. We also work with two excellent medical assistants, who assist in admitting, recovery, and scope processing.
Conflicts are rare because they work well with all of our nurses in a professional manner and vice versa. One of the medical assistants is a certified Spanish interpreter who saves us on many occasions. Friendliness from our team members with each other, patients, and patient families contributes to a great work environment.
We have some challenging days in our endoscopy unit, but our team always collaborates to put patients first, no matter what. Even on one of our busiest days, "every patient received great care as we all worked together with extra effort," said our assitant manager, Laura Sinidgalli. The motivation was to help our co-workers and assure that our patients had a good experience in our endoscopy unit," she said. “It is a privilege to work with such a caring team of professionals."