Extreme Total Managed Prep
CPC offers a different approach to the colon prep by completely managing the process for patients of the G.I. physicians who partner with us. Physicians and their practice staffs have limited time available to educate patients about the colon prep or to address their questions and concerns. At CPC, though, assisting patients with the prep process is our only focus.
We inform, educate, and communicate with colonoscopy patients from the day the procedure is scheduled through the day of the appointment. Our prep management addresses major obstacles many patients contend with, and our goal is to make the prep as simple and trouble-free as possible.
Our prep management begins when we mail colonoscopy prep instructions to each patient on the physician’s letterhead. The instructions we provide are written and formatted so that each step of the process is clear and fully explained. The instructions feature photographs of acceptable clear liquids that can be consumed the day before the procedure; and step-by-step, time-specific directions―complete with photo illustrations―for using the over-the-counter prep products. Discussions of when to stop taking certain specific prescription drugs, what to expect when the prep begins working, and what to do the day of the procedure are also included.
In this initial mailing, patients also receive information about purchasing the necessary over-the-counter prep products through a simple mail-order process. For one flat fee of about $30, patients avoid the hassle of roaming the drug store aisles (often at the last minute) in search of the products they need.
Our colon prep package is shipped directly to their homes within a few days, and includes everything needed for the prep process. We even include packets of gelatin and chicken broth! Of the nearly 7,000 patients we work with each month, about 65 percent typically purchase the prep products through this mail-order service and consistently, 100 percent of these patients show up for their colonoscopies.